Terms and Conditions

General Terms of Use
By using Clinic360, you agree to abide by these Terms and Conditions. The platform is designed to facilitate online bookings for healthcare services and management of clinic operations. Users must be at least 18 years old or have parental/guardian consent to use the platform. If you do not agree with these terms, you should not use the platform.

Account Registration and User Responsibilities
To use the services of Clinic360, users must create an account. During registration, users are required to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password. Any activity that occurs under your account is your responsibility. Clinic360 is not liable for any unauthorized access or misuse of accounts due to your failure to safeguard your credentials.

Booking and Appointment Policies
Appointments booked through Clinic360 are subject to availability and confirmation by the respective healthcare provider. Users agree to provide correct and complete information when making bookings. If there are any changes or cancellations, these must be made according to the clinic’s cancellation policy. Clinic360 does not guarantee the availability of preferred slots and is not responsible for any delays or changes in appointment schedules.

Payments and Refunds
Payments for healthcare services are processed through third-party payment gateways integrated into the platform. Clinic360 does not store payment information, and all transactions are securely processed. Any refunds, if applicable, will be handled by the healthcare provider, in line with their refund and cancellation policies. Clinic360 is not responsible for processing refunds but will assist with inquiries as needed.

Data Privacy and Security
Clinic360 is committed to protecting your privacy. Any personal information shared on the platform will be handled according to the applicable privacy laws and regulations. Clinic360 employs security measures to protect user data, but cannot guarantee the absolute security of any information transmitted over the internet. By using the platform, you consent to the collection and processing of your personal information as outlined in our Privacy Policy.

Limitation of Liability
Clinic360 is an intermediary platform that connects patients with healthcare providers. It does not assume responsibility for the medical services, advice, or outcomes provided by the clinics or doctors listed on the platform. Users agree that Clinic360 will not be liable for any damages, injuries, or dissatisfaction arising from medical services or treatments. Any disputes related to the services provided should be directly addressed with the respective healthcare provider.

Modification of Terms
Clinic360 reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these terms regularly. Continued use of the platform after changes are posted constitutes your acceptance of the updated Terms and Conditions.

Termination of Service
Clinic360 may suspend or terminate your account if you violate these Terms and Conditions or engage in fraudulent activity. You may also terminate your account at any time by contacting us. Upon termination, you will no longer have access to your account or the services provided through the platform.

Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Union Territory Kashmir.

Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [support email/contact number]. We are available to assist you with any inquiries related to the platform or these terms.